shopping guide
About payment
● Credit card payment ( VISA / Master / AMEX / JCB)
● Debit card payment (VISA / Master / JCB)
*For debit card payment, please select "credit card" on the payment method input screen.
● Amazon Pay
● Google Pay
● Shop Pay
* All settlement fees are free.
About delivery
● Yamato Transport Co., Ltd. cool delivery service
Shimanami Brewery's craft beer requires refrigeration, so it will be shipped by Yamato Transport Co., Ltd.'s cool delivery service.
*We do not ship products overseas.
about shipping cost
[About craft beer shipping]
It will be 1,300 yen nationwide by Yamato Transport Co., Ltd.'s cool delivery service.
*The above shipping fee is for one delivery location.
[Products such as T-shirts and glasses]
It will be shipped by normal temperature mail.
It will be 880 yen nationwide .
*The above shipping fee is for one delivery location.
[When purchasing room temperature products and craft beer at the same time]
Since it will be shipped by separate flights, the shipping fee will be 1,300 yen ➕ 880 yen, totaling 2,180 yen. Please note.
For the desired delivery date and time, please consult with "Add memo" in the cart.
We will do our best to accommodate your request, but please understand that we may not be able to meet your request.
About receiving mail
If you do not receive an email from Shimanami Brewery, please check the following.
●If you have specified domain reception, please set it so that you can receive emails from " omise@shimanami-brewery.com ".
●Depending on the e-mail address you use, the e-mail may end up in the "junk mail folder".
Please check whether the email has arrived in your spam folder.
If you haven't received it even after checking it, please contact us on line.
We would appreciate it if you could add us as a friend from the "Add friend" button below and contact us from the talk.
About delivery time
We will ship within 1 day to 1 week from your order .
*If you have a specific delivery date, please place your order at least 4 days in advance. Also, if you want the shortest delivery, please do not specify the date and time.
*Please note that we do not issue receipts.
About returns and exchanges
We are very sorry, but we do not accept returns or exchanges due to customer's convenience. Regarding defective products, please contact us as soon as possible after the product arrives.
Regarding the return deadline, it will be within 7 days after the product arrives.
We pay close attention to quality control, but if there is a problem with the product, please contact us at the number below.
After discussion, we will respond responsibly.
About inquiry
As a general rule, please contact us via LINE for all inquiries.
We would appreciate it if you could add us as a friend by clicking the "Add friend" button below.
*Drinking under the age of 20 is prohibited by law.
Sales of alcoholic beverages to minors and mail-order sales are strictly prohibited.